Talking Movies

July 19, 2017

Who cares what critics say anyway?

Uproxx.com had a much-discussed piece recently arguing that critics should not have to watch and review films like Transformers 5, because it’s bad for them to see a film they’re going to hate, dulling their palate, and not much use to anyone else either; as critics constantly carping about unstoppable cinematic behemoths gives the impression of rarified and tiresome elitism.

In that light it’s interesting to see that websitebuilder.org have an interesting new infographic

Click here for the link: https://websitebuilder.org/resources/online-reviews-infographic/

How do people make decisions on how to spend their money when they go to the cinema? It turns out that it’s not Rotten Tomatoes, the bane of many a studio executive and film director, but rather IMDb that is the most trusted source online. In fact, Rotten Tomatoes comes 5th in the ranking of importance in this infographic, behind even the late Chicago Sun-Times’ man legacy website RogerEbert.com. To wit, audiences do not care what critics on the most discussed critical aggregator say about new movies nearly as much as they care what other punters say about new movies. This is assuming IMDb’s ratings are driven mostly by punters not pundits, which is reasonable given that IMDb’s Top 250 is topped by The Shawshank Redemption, not Vertigo or Citizen Kane. This leaves film critics somewhat at a loose end…

Intriguingly Twitter meltdowns, like the official Ghostbusters account endorsing Hillary Clinton as a gesture against the imaginary patriarchy who weren’t going to its film last year, might also be even more spectacularly counter-productive than you’d think. The infographic from websitebuilder.org has it that if a retailer responds properly to a negative review on social media or online ratings site there is a 33% chance that the negative review will be deleted or changed into a positive. Or, you know, a major studio could just let someone start a Twitter war, shouting abuse at the very people they are meant to be politely asking for money, and see how that works out for the bottom line…

The takeaways must be that word of mouth is stronger than ever, but now in an online form, that critics are definitely not gatekeepers anymore, and that studios need to be very careful about how they respond to the ever proliferating trolls online for fear of digging holes even deeper.

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